FAQs for Ablabs Vitamins & Supplements
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1. Are your products safe and tested?
Yes! Every product undergoes rigorous third-party testing for purity, potency, and contaminants. We adhere to strict Good Manufacturing Practices (GMP) and provide Certificates of Analysis (COAs) upon request. Your safety is our top priority.
2. Where do you source your ingredients?
We partner with trusted global suppliers who prioritize sustainability and ethical practices. Our ingredients are non-GMO, and we clearly label allergens (like gluten, soy, or dairy) on every product page.
3. How do I choose the right supplement?
Our website includes detailed descriptions, usage guidelines, and ingredient benefits. Still unsure? Email our wellness team at info@ablabs-elixer.com —we’ll help you find the perfect match for your goals!
4. What’s the shelf life of your products?
Most products have a shelf life of 2–3 years from the manufacture date. Check the “Best By” date on the bottle for specifics. Store in a cool, dry place to maintain freshness.
5. What’s your return policy?
We offer a 30-day satisfaction guarantee. If you’re unhappy with your purchase, contact us for a full refund or replacement (opened or unopened).
6. How long does shipping take?
Orders ship within 1–2 business days. Domestic delivery takes 3–5 days; international shipping varies by location. Track your order in real time via your account dashboard.
7. Are your products vegan/vegetarian-friendly?
Many are! Look for the “Vegan Certified” or “Vegetarian-Friendly” badges on product pages. We also offer gelatin-free capsules.
8. Can I take multiple supplements together?
While our products are designed to be safe, we recommend consulting your healthcare provider before combining supplements—especially if you’re pregnant, nursing, or on medication.
9. Do you offer bulk discounts for retailers?
Yes! Visit our [Bulk Orders page] to request a custom quote. We work with retailers and wholesalers to provide competitive pricing and flexible terms.
10. Are your supplements FDA-approved?
The FDA doesn’t formally approve dietary supplements, but we comply with all FDA regulations for labeling, manufacturing, and safety.
11. Do you ship internationally?
We sure do! Shipping costs and delivery times vary by country. Check our [Shipping Policy] for details, or contact us for bulk international orders.
12. What if my order arrives damaged?
Contact us within 48 hours at info@ablabs-elixer.com with photos of the damaged item, and we’ll send a replacement ASAP—no hassle.
13. How do I track my order?
You’ll receive a tracking number via email once your order ships. You can also log into your account for real-time updates.
14. How can I contact customer service?
Reach us at info@ablabs-elixer.com or via live chat (Mon–Fri, 9 AM–5 PM EST). We respond within 2 business hours.